Key points
- Check the legal evidence behind the commercial story.
- Prioritise material dependencies and missing rights.
- Organise records without mistaking uploads for legal review.
- Use your solicitor to manage disclosure and risk allocation.
Why an apparently minor gap matters
A missing signature or an old agreement can appear administrative until it affects something the buyer needs. The issue may concern the premises, a software licence, a major customer or ownership of material created by a contractor. A buyer is trying to understand what can continue after completion and what might require negotiation, expenditure or someone else’s approval.
That does not mean every imperfect document threatens the transaction. The commercial task is to identify which gaps matter and why. Ask your solicitor to distinguish a housekeeping point from an issue affecting ownership, transferability or liability. This helps you direct management attention sensibly and avoid spending weeks polishing low-risk records while a critical agreement remains uncertain.
Start with ownership and the sale perimeter
Gather the company’s constitutional documents, share records and relevant shareholder agreements. Compare the ownership picture understood by the directors with the underlying records, and ask your solicitor to investigate discrepancies. Historic transfers, options or promises to employees may need attention. Do not assume that a spreadsheet used for dividend calculations fully explains who owns what or who must approve a sale.
Then identify the assets and arrangements on which the business depends. Establish which entity or person holds them and whether they are inside the proposed transaction. Premises, intellectual property, equipment and group services can sit outside the trading company. Resolving the commercial intention first allows legal advisers to assess how the intended package can actually be delivered.
Read contracts for consequences
Create an index of material customer, supplier, finance, property and technology arrangements. Include amendments, side letters and relevant correspondence, not merely the original signed document. Ask your solicitor to assess provisions that could matter to the proposed deal, including consent, assignment, change of control and termination. Their effect depends on the wording and transaction structure.
Consider the relationship behind each agreement as well. A document may be technically complete while a service dispute or informal concession changes the commercial position. Ask account owners about outstanding commitments and unresolved complaints. This is not an invitation to renegotiate every contract immediately; contacting a counterparty can raise questions and should be coordinated with the transaction strategy.
Check people and intellectual property together
Employment, consultancy and contractor arrangements can affect both continuity and the rights a buyer expects to acquire. Gather the current agreements and ask the people who manage those relationships whether informal arrangements also exist. Where individuals create important software, designs or other materials, have your solicitor check the evidence of ownership and permitted use rather than assuming payment settles every rights question.
Prepare a factual account of disputes, claims and known concerns. Avoid asking managers to provide reassuring conclusions outside their expertise. A clear chronology with the relevant correspondence is more useful to legal advisers than an unsupported statement that an issue is closed. This article offers commercial preparation guidance; legal conclusions and any remedial documents should come from appropriately qualified advisers.
Build a controlled evidence process
Use a structured data room with a clear index, consistent file names and someone responsible for each request. Track what has been supplied, what remains outstanding and which version is current. Share access should be proportionate to the stage and sensitivity of the process. Ask your solicitor how to handle personal information, privileged advice and commercially sensitive material before uploading it.
Avoid answering a difficult request by adding a large collection of unexplained files. Provide the relevant evidence with a concise factual explanation agreed through the appropriate adviser. If a document cannot be found, say so and investigate. Reconstructing history by backdating documents or presenting an unsigned draft as an executed agreement would create a more serious problem than an openly identified gap.
Connect findings with the negotiation
Known issues may lead to remedial work, a consent process, further investigation or negotiation about how risk is allocated. Do not promise to fix everything before your solicitor has considered the consequences and timetable. Some solutions require third parties or can affect other parts of the transaction. Keep a prioritised issues list with owners, dependencies and realistic decision dates.
Disclosure is also more than placing information somewhere in a folder. Let your solicitor advise on the formal process and on statements you are asked to make in the sale documents. Use the due-diligence preparation guide for the wider programme, and bring material gaps into a confidential discussion with an experienced ExitPlanning.co.uk adviser. Early visibility supports better decisions; it does not remove the need for transaction-specific legal advice or guarantee that negotiations will be straightforward.
We paid a contractor to create important software; is that enough evidence that we own it?
Do not assume payment alone answers the rights question. Gather contractor, consultancy and employment agreements and ask your solicitor to check ownership and permitted use of important materials. Include informal arrangements and a factual account of known concerns, so legal assessment rests on records rather than management reassurance about something the business may depend on after completion.
Should I contact customers immediately to repair contract gaps found during legal preparation?
Not automatically: first have your solicitor assess the actual wording, transaction structure and commercial consequences. Include amendments, side letters and relevant correspondence in the review, and ask account owners about disputes or concessions. Contacting a counterparty may expose confidential plans or invite renegotiation, so coordinate any approach rather than treat every identified gap as an instruction to seek a new agreement.
A signed agreement cannot be found; what should we put in the buyer's data room?
Be clear that the signed agreement is missing and investigate rather than present a draft as executed or reconstruct history through backdating. Keep a controlled index of supplied and outstanding evidence, with current versions and responsible people. Provide relevant records with concise factual explanations through advisers, and seek advice before uploading sensitive personal information or privileged material.
About this article
ExitPlanning.co.uk is operated by Exit Partners Limited and led by Tony Vaughan, who has more than 30 years' commercial experience, has worked on UK SME sell-side transactions since 2010 and has personally completed more than 150 SME business sales.
Where appropriate we draw on a wider network of experienced advisers, specialists and former business owners. This article is general commercial guidance, not legal, tax or regulated financial advice.
